Terms of Conditions and House-rules

Terms and Conditions

By booking an appointment for a massage, beauty, or body contouring treatment, you confirm that you have read and agree to the following terms and conditions.

Pricing & Payment

• All prices are per person and include ABB (taxes).
• Treatments must be paid for immediately after the session in cash.
• Account holders with a local bank account at MCB, Orco, and soon BdC can pay via Sentoo.
• From April 2025, a card machine will be available for payments.
• A 10% service fee will be added to foreign card payments for your convenience.
• We use a fixed exchange rate of 1:1 between euros and US dollars. For example, a treatment priced at $85 will also be €85.
• Prices listed in the online booking system are leading (excluding any applicable surcharges).

Medical Disclaimer

• Massage Bonaire does not provide medical massages or treatments. If you have medical complaints, you should consult your physician or specialist before undergoing any treatment.
• Clients use the services of Massage Bonaire at their own risk and cannot hold us liable for any damages resulting from participation in massages or other treatments.
• If you have any medical conditions, are undergoing treatment, or use medication that affects your ability to react, you must inform us before your session.
• If you are pregnant or trying to conceive, you must inform us prior to treatment. If your pregnancy is complicated, please notify us beforehand.

Contraindications

Certain conditions may prevent or limit massage and beauty treatments. Please consult your doctor if in doubt. A short intake will be conducted before each treatment to ensure suitability.

Absolute contraindications (no treatment allowed):

• Fever, flu, or contagious diseases
• Severe vascular diseases, thrombosis
• Psoriasis, infectious skin diseases
• Cancer, metabolic diseases
• Use of antidepressants, antibiotics, or anti-inflammatories
• Extreme fatigue or exhaustion
• (Planned) pregnancy

Relative contraindications (treatment may be adapted or limited):

• Open wounds, varicose veins
• Pregnancy
• Inflammation or traumatic conditions
• Alcohol or drug use (treatment will not be performed under any influence)

Massage Bonaire is not liable for damages or injuries resulting from undisclosed medical conditions, pregnancy, or medication use.

Privacy & Data Protection

• When booking an appointment, we will request your name, email address, and phone number for our records.
• Any information provided before or during your treatment is confidential and will not be shared with third parties.
• We adhere to strict confidentiality guidelines in line with professional ethical standards.

Cancellations & Gift Certificates

• Appointments can be canceled free of charge up to 24 hours before the scheduled time.
• Late cancellations or no-shows will be charged in full.
• Gift certificates are valid for one year from the date of issue.
• Refunds on purchased gift certificates are not possible, but they may be transferred to another person.

House Rules

• Hygiene and ethics are of utmost importance. We expect our clients to uphold the same standards.
• Our textiles are cleaned after every treatment.
• Before your first treatment, we will ask questions regarding your medical and sports history. This information is recorded in your file (see our privacy statement).
• If you are receiving treatment from a doctor, therapist, or specialist, we advise you to discuss whether massage therapy is appropriate.
• If you are taking medication, please inform the therapist before your session, as some treatments may need to be adjusted.
• Massage Bonaire does not offer erotic or medical massages. Any such requests are not appreciated and will result in termination of the treatment.
• Clients under the influence of alcohol or drugs will be refused treatment.
• Mobile phones must be turned off or set to silent mode inside the practice.
• Payments are accepted in cash immediately after treatment. Bank transfers are possible only if paid in advance.
• Respect and professionalism are expected from both clients and staff at all times.

Massage Bonaire is not responsible for damage, theft, loss of property, or accidents in and around the practice. By agreeing to these terms, you acknowledge that Massage Bonaire is not liable for any side effects or consequences resulting from any treatment received.